It's great that it's mild and fragrance-free. As I have sensitive skin, I think this is a good option that doesn't cause irritation.

It doesn't seem to cleanse very well, and even after washing, I'm not sure if I've rinsed it all off... I feel like I need to rinse it several times.

- The formula is thicker and more viscous than a runny skin, so it doesn't feel irritating at all when massaged. It has a smooth and creamy application. - I often use it as a second cleansing step, but after testing it, I think those who prefer a lighter base can also use it as a primary cleanser. It even removes waterproof eyeliners that are usually difficult to wash off with cleansing water. - The finish feels a bit oily, giving a moisturized sensation. There's a veil-like feeling (which may be divisive). This cleanser not only cleanses but also provides skincare benefits, so it would be great especially during the harsh winter.

- If it had a pump dispenser, it would have been even better. The formula has viscosity, but it's not exactly runny - it comes out and then goes back in if you don't apply enough pressure. - The price is a bit on the higher side. - The scent is similar to straw, with a slightly vegan-like aroma that some may find a bit strong and divisive.